Product Design Manager

Who we are

Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers.

Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions.

Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce.

Overview

As a Product Design Manager, you will be a hands-on leader and contributor. The Product Design Manager will manage and mentor other Product Designers across several projects while owning their own design initiatives. You will manage a team of generalist product designers, each of whom owns a set of products and features. You’ll be responsible for helping shape core practices alongside our partners in Engineering and Product Management, and you’ll provide individual mentorship to reinforce and strengthen those practices.

At Recharge, we seek leaders who focus on delivering great work and leading by example. We are looking for someone who loves product design, focuses on delivering value, and enjoys being a player-coach.

What you’ll do:

• Live by and champion our values: #day-one, #ownership, #empathy, #humility
• Manage and mentor a group of designers in their practice, prioritization, strategy, and career growth
• Hire and retain amazing designers and continuously shape team growth and culture
• Guide individual designers to be more deliberate, practical, collaborative, and confident in their decision-making
• Influence and shape design best practices
• Lead cross-functional design workshops and design reviews
• Lead design scoping, resource planning, and team management
• Collaborate with product management and engineering on prioritization
• Design processes, features, and components that can be used across products
• Improve the merchant and shopper experience with beautiful and functional designs for new features, existing feature improvements, and overall design direction
• Work cross-functionally (in and outside of the product team) to create innovative features
• Direct user interviews with customers
• Understand business and technical needs
• Use research and data to inform and implement solutions
• Identify key opportunities to meet and prioritize user and business needs
• Create and iterate on solutions that are inspired by a deep empathy for our users
• Develop and maintain detailed design patterns that scale
  

What you’ll bring:

• 8+ years of design experience in a fast-paced technology-driven environment (preferably SaaS)
• 3+ years of management experience leading a product design team
• Proficiency with current industry design tools (Figma)
• A thorough understanding of the end-to-end iterative design process including research, wireframing, prototyping, user testing, and high-fidelity mockups
• A portfolio of recent work highlighting the user experience process
• Experience leading design sessions
• Ability to work remote-first in a high-growth company

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

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