Project Manager For Ecommerce Agency

Stryde, a fast-growing ecommerce marketing agency, is seeking a Project Manager to join our team. Our agency has been in business for over 10 years and works with both well-established and exciting up-and-coming D2C brands. Our existence is based on our ability to scale these businesses by developing and executing the right digital marketing strategy for each client and holding ourselves accountable for delivering excellent work and meaningful, tangible results for each of our clients.

Role Description

The project manager is responsible for assisting the account manager in the success and retention of each Stryde client.
They work to ensure that each client is tasked at the beginning of each month and project manages throughout the month to ensure tasks are completed on time and within budget. They identify roadblocks and work with the account manager to communicate those to the client. It is vital that the project manager is excellent at follow up in addition to being an excellent communicator.

Responsibilities

Task Management
Task Reviews
Updates From Team Members
Internal & External Report Creation

Skills

Excellent written & verbal communication
Proven track record of excellent customer service experience
Knowledge of & experience with project management software
Being personable – able to build relationships with internal team members
Persistent with follow-ups
Highly Organized - keeping all work straight and keeping client work organized is helpful for the rest of the team.
Not afraid to ask questions to learn from team members.
Strong presentation skills
Able to manage the workload independently

Experience

Minimum of 2 years of experience supporting account managers with account setup, task management, task follow up, etc.
Minimum of 2 years working on client accounts.
Experience working in project management software
Minimum of 2 years experience working remotely.