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eCommerce Coordinator

Job Description

Posted on: 
March 5, 2024

Who We Are - MANSCAPED® is a leading men’s grooming and lifestyle consumer brand on a mission to introduce and elevate a whole new self-care routine for men. What began as the category creator of below-the-waist grooming has quickly evolved into a global omnichannel powerhouse available around the world on manscaped.com, Amazon, and in major retailers including Target®, Walmart, and Best Buy. As a company, we’re more than just ball jokes (though, rest assured, there’s plenty of those). We proudly uphold seven core values – accountability, authenticity, collaboration, fun, humility, inclusivity, and innovation – which define our brand identity and drive our success. As a people-centric employer brand, we are deeply committed to fostering the growth, happiness, and holistic well-being of each individual on our team.

Who We’re Looking For - Reporting to the Director, Global eCommerce, we are seeking an eCommerce Coordinator who can efficiently manage product catalog maintenance and setup for our D2C channel. In this role, you will set up new products and pricing and maintain brand standards by entering content for Home/Landing and Product Page sections. You'll compile basic reports, demonstrating strong collaboration skills and continuous learning mentality.

Keys to Success - As a member of the eCommerce team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager, and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working & Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

  • Maintain product catalog and execute new product setup:
  • Conduct product setup and pricing entry within Shopify/Netsuite platforms
  • Implement product data setup efficiently in the Strapi Collection system
  • Ensure accuracy and consistency in product listings across all platforms
  • Support Content team by entering content for Home/Landing and Product Page sections
  • Manage the seamless migration of product pages to new templates while ensuring minimal disruption to user experience and functionality during the transition
  • Collaborate closely to maintain brand consistency and quality standards
  • Proactively identify areas for content standardization and updates and collaborate with the Senior Merchandising Manager to develop briefs for Design team
  • Collaborate with development and copywriting teams to establish and enforce character limits
  • Review session replays and heatmaps to gather insights and observations
  • Summarize findings for the team to inform optimization strategies
  • Generate and compile basic reports using GA4 as directed
  • Other duties as required

Qualifications:

  • Proficient in Shopify, Netsuite, and Strapi (or similar) Collection systems for product/pricing setup and maintenance
  • Strong attention to detail with the ability to ensure accuracy and consistency in product listings across multiple platforms
  • Experience in content management for Home/Landing and Product Page sections, maintaining brand consistency and quality standards
  • Familiarity with Google Analytics (GA4) and heatmapping/session replay tools for generating and compiling basic reports and insights preferred
  • Strong collaboration skills with the ability to work closely with development and copywriting teams to enforce content guidelines preferred

MANSCAPED® Benefits

  • 20 Vacation Days
  • 40 Hours Paid Sick Leave
  • Paid Mental Health Days
  • 9 Paid Holidays
  • Pet Insurance
  • Life AD&D + LTD Coverage
  • Medical, Dental, Vision, HSA + FSA
  • Employee 401(K) Plan with Company Match
  • Monthly Utility Allowance
  • Employee Discount

Responsibilities

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