Director of Business Intelligence and Data

Who we are

Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers.

Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions.

Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce.

Overview

Recharge is positioned to be the best Direct-To-Consumer ecommerce brand in the world. We are introducing multiple products that provide merchants with the tools and insights to create optimal shopper experiences to drive their business growth.

At the core of our new products and scaling internal business decision making framework, we are building and scaling Recharge’s BI and data platform capability for product experience and business insight. We are looking for a seasoned technology leader who is outcome, value driven, and passionate about leading and building a mature state of the art data platform leveraging modern cloud-base technology stack efficiently.

As the Head of Business Intelligence and Data Engineering, the candidate will have an unique opportunity not only to set technology and SaaS tool direction but also introduce standards, best practices that is bedrock to sustainable engineering excellence and scale of the modern data platform.  

What you’ll do

• Live by and champion our values: #day-one, #ownership, #empathy, #humility
• Provide hands-on leadership support to BI and data engineers building Recharge’s first enterprise data warehouse that is on-time, with quality, and best user experience

• Provide technical guidance and establish engineering excellence standards and best practices to scale the platform operation and cultivate Recharge’s values, Day-one, empathy, customer focus, and ownership
• Exercise business acutement, partner with VP of Data, product analyst, and internal stakeholders to define data product capability and experience for implementation
• Responsible for all aspects of product development as initiative owner setting execution strategy and detail plan achieving our goal.
• Support the team with hand-ons approach that not only set the example but also elevate team members’ technology knowledge and career growth
• Navigate effectively in start-up culture with proactive outreaching in order to define system integration touch-points that allow the team to deliver the best data user experience and it is streamline for sustainable operation
• Exercise influence that matures Recharge’s data driven culture including source system data designs practices, data talks series, demos, etc.
• Provide mentorship and partner with team members to achieve their career aspiration.

What you'll bring

• 15+ years of combined experience in data and eCommerce product engineering under various capabilities
• 2+ years of looker architecture and development experience
• Proven records of delivering Day-one data strategy in the fortune 500 company or company with 400+ data maturity level of 1 or 2.
• Hand-on ability in cloud-based data infrastructure, BI and data processing tools including snowlake, dbt,  airflow, and Python.  
• Well versed in various capabilities of the modern data ecosystem including user behavior infrastructure and analytics, dimensional modeling, data quality and reliability management, data and event instrumentation and collection.
• Proven experience leading cross functional teams to ensure the Product’s impact is felt throughout the business (Marketing, Customer Success, Sales, Finance)
• Expert in agile methodology and experience leverage Jira and confluence for engineering excellence.
• Expert in Business Intelligence and data visualization, including tools like Looker, Tableau, etc
• Consistently navigates ambiguous technical and business requirements while making flexible technical decisions
• Consistently delivers technically challenging tasks efficiently with quality, speed, and simplicity
• Payments and/or Ecommerce experience is a must.

Our Stack

Looker, Snowflake, Segment/Amplitude, Dbt, CloudSQL/MySQL, Python, Flask, Jinja, ES6, Vue.js, Saas, Webpack, Redis, Docker, GCP, Kubernetes, Helmfile, Terraform, Ansible, Nginx

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

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